Q. Are the Santas, Fairies, and Elves actually dolls?
A. Each figure is made with individual arms and legs and a body like a doll. The clothing is permanently attached and does not come off.
Q. Are the figures original, numbered pieces?
A. Each Santa Claus, Fairy, Elf and Pixie is an original design. A hang tag is attached to each figure showing the number of the item and the number of items made.
Q. What if one of the decorative accessories comes off?
A. These collectible Santa Claus, Fairy, Elf and Pixie figures should be stored in a temperature controlled environment (a closet in your house). Extreme high and/or low temperatures may cause the glue to release. If this should happen simply use a glue gun to glue the item back in place. If you do not have a glue gun, they can be purchased at most hobby/craft stores and are easy to use.
Q. Will my figure become a collectors piece?
A. Yes, there is a limited number of each design made. Each figure has a hang tag with the number of the item. As the years pass, the availability of each figure becomes less.
Q. What payment methods do you accept?
A. Overthemoongifts.com accepts Visa, Mastercard, American Express, and Pay Pal.
Q. Can my order be tracked online?
A. We ship via UPS. When the tracking number is available it will be e-mailed to you along with the approximate arrival date.
Q. Do you offer quantity discounts?
A. Overthemoongifts.com does offer volume discounts for orders of (150 or more of the same item.) Please contact us via email with the details of your request and we will contact you with the our details.